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  • Customer Support
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      1. Knowledge Base
      2. Customer Support
      • Customer Support
        • Warranties & returns
        • Shipping information
      • Products
        • Installation
        • General
      • Troubleshooting
      • IN-SIDER Program

      Customer Support

      Support, orders, returns, shipping terms, warranties, and more.
      • What is in-lite?
      • Where can I download the in-lite app?
      • Can I install in-lite lights if I'm not a professional?
      • What is CRI?
      • What is low-voltage lighting?
      • What is a Watt?
      • What are Volt Amps?
      • How to use the in-lite app
      • Where can I buy in-lite? (U.S. & British Columbia only)
      • Where can I buy in-lite? (Canada)
      • How do I find an in-lite dealer?
      • How do I become a dealer?
      • What is the difference between Volt Amps and Watts?

      Warranties & returns

      • How do I submit a warranty claim?
      • What is the warranty?
      • What is the warranty period for in-lite products?
      • How long will my return take?
      • What can void my products' warranty?
      • How do I return my order?
      See more

      Shipping information

      • Can I order internationally?
      • Who is the shipping carrier?
      • How much does shipping cost?
      • How do I track my order?
      • I have not received my order yet. What should I do?
      • How do I cancel my online order?
      • How long does shipping take?
      See more
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